Service Intelligence

Custom ERP for Service Companies

Streamline service delivery, technician management, customer scheduling, and recurring billing. Built for service businesses that need to deliver excellence consistently at scale.

Industry Challenges

Why Service Companies Choose Custom ERP

Service businesses live and die by customer satisfaction, response times, and operational efficiency. Whether you handle AMC contracts, field service visits, or recurring maintenance — you need a system that keeps every job tracked, every technician productive, and every customer happy. Our ERP is built around the service delivery lifecycle.

Service companies using our ERP see 50% faster response times and 30% improvement in first-time resolution rates.

Customer scheduling

service history

recurring billing

technician management

Features

Everything You Need to Run Service Companies

Purpose-built modules designed for your specific workflow

Service Ticket Management

Centralized ticket system for service requests. Auto-assignment based on location, skillset, and availability. Full lifecycle tracking from creation to resolution.

Technician Scheduling

Visual scheduling dashboard showing technician availability, location, and job assignments. Optimize routes to minimize travel and maximize daily service calls.

AMC & Contract Management

Track Annual Maintenance Contracts with automated renewal reminders, visit scheduling, and coverage details. Never miss a contract renewal.

Field Service Mobile App

Technicians get job details, customer history, and checklists on mobile. Capture photos, record findings, get customer sign-off — all from the field.

Customer Communication

Automated SMS/WhatsApp updates for appointment confirmations, technician ETA, service completion, and feedback collection.

Recurring Billing & Invoicing

Auto-generate invoices for AMC, retainer, or subscription-based billing. Payment tracking, reminders, and revenue forecasting built-in.

How It Works

Your Workflow, Digitized

A streamlined process that mirrors how your business actually operates

01

Service Request

Customer raises request via call, app, or portal — auto-creates ticket with priority

02

Assignment & Dispatch

Smart assignment to available technician based on location, skill, and workload

03

Field Execution

Technician completes service with mobile checklist, photos, and customer sign-off

04

Billing & Feedback

Auto-invoice generation, payment collection, and customer satisfaction survey

Benefits

What You Get

Tangible results that impact your bottom line

Improved scheduling
customer satisfaction
recurring revenue management
Why Techril

Built by People Who Understand Service Companies

We don't just write code — we study your industry, understand your pain points, and build software that solves real problems. Our team has built ERP systems across 45+ industries, giving us deep domain expertise.

Industry-first approach — We learn your workflow before writing a single line of code

Phased delivery — Start with core modules, expand as your business grows

You own everything — Source code, data, and hosting are 100% yours

Ongoing support — Dedicated team for maintenance, updates, and training

400+
Projects Delivered
300+
Happy Clients
45+
Industries Served
93%
Client Retention
Free Consultation Available

Ready to Transform Your Service Companies Business?

Book a free consultation today. We'll analyze your workflow and show you exactly how custom ERP can streamline your operations.

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