Privacy Policy

1. Introduction

Techril Software Solutions Pvt Ltd ("Techril," "we," "us," or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website techril.com and use our services.

By accessing or using our website and services, you agree to the terms outlined in this Privacy Policy. If you do not agree with these terms, please do not use our services.

2. Information We Collect

2.1 Personal Information

We may collect personally identifiable information that you voluntarily provide when you:

• Fill out a contact or inquiry form
• Request a quote or consultation
• Subscribe to our newsletter or blog
• Create an account on our platforms
• Communicate with us via email, phone, or WhatsApp

This information may include:

• Full name
• Email address
• Phone number
• Company name and designation
• Project requirements and business details
• Billing and payment information (for clients)

2.2 Automatically Collected Information

When you visit our website, we automatically collect certain information, including:

• Device Information: Browser type, operating system, device type, screen resolution
• Usage Data: Pages visited, time spent on pages, click patterns, referral source
• Network Information: IP address, approximate geographic location, internet service provider
• Cookies & Tracking: Cookies, web beacons, and similar technologies (see our Cookie Policy)

3. How We Use Your Information

We use the collected information for the following purposes:

• Service Delivery: To provide, maintain, and improve our services
• Communication: To respond to inquiries, send project updates, and provide customer support
• Marketing: To send newsletters, promotional content, and service updates (with your consent)
• Analytics: To analyze website usage patterns and improve user experience
• Legal Compliance: To comply with applicable laws, regulations, and legal obligations
• Security: To protect against fraud, unauthorized access, and security threats

4. Information Sharing & Disclosure

We do not sell, trade, or rent your personal information to third parties. We may share your information in the following circumstances:

• Service Providers: Trusted third-party vendors who assist in delivering our services (hosting, analytics, email services)
• Legal Requirements: When required by law, regulation, legal process, or governmental request
• Business Transfers: In connection with a merger, acquisition, or sale of assets
• Protection of Rights: To protect our rights, privacy, safety, or property

5. Data Security

We implement industry-standard security measures to protect your personal information, including:

• SSL/TLS encryption for data in transit
• Encrypted storage for sensitive data at rest
• Access controls and authentication protocols
• Regular security audits and vulnerability assessments
• Employee training on data protection practices

While we strive to protect your information, no electronic transmission or storage method is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain personal information only as long as necessary for the purposes outlined in this policy, or as required by law. Typical retention periods include:

• Contact form submissions: Up to 3 years after last interaction
• Client project data: Duration of engagement plus 5 years
• Marketing data: Until you unsubscribe or request deletion
• Analytics data: Aggregated and anonymized after 26 months

7. Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data:

• Access: Request a copy of the personal data we hold about you
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal data
• Restriction: Request limitation of processing of your data
• Portability: Request transfer of your data in a structured, machine-readable format
• Objection: Object to processing of your data for certain purposes
• Withdraw Consent: Withdraw previously given consent at any time

To exercise any of these rights, please contact us at info@techril.com.

8. Third-Party Services

Our website may contain links to third-party websites and services. We are not responsible for the privacy practices of these external sites. We encourage you to review the privacy policies of any third-party services you interact with.

We may use the following third-party services:

• Google Analytics (website analytics)
• Google Fonts (typography)
• WhatsApp Business (customer communication)
• Email service providers (newsletters and transactional emails)

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If you become aware that a child has provided us personal information, please contact us so we can take appropriate action.

10. International Data Transfers

As Techril is based in India, your information may be transferred to and processed in India. By using our services, you consent to the transfer of your information to India and any other country where we operate. We ensure appropriate safeguards are in place for international data transfers.

11. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any significant changes by posting the updated policy on this page with a revised "Last updated" date. Your continued use of our services after changes are posted constitutes acceptance of the updated policy.

12. Contact Us

If you have questions or concerns about this Privacy Policy, please contact us:

• Email: info@techril.com
• Phone: +91 90634 37343
• Address: Techril Software Solutions Pvt Ltd, Hyderabad, Telangana, India